Company Description
At Adtalem Global Education, we seek to empower students and members to achieve their goals, find success and make inspiring contributions to our global community. Adtalem is a leading healthcare educator that partners with organizations to proactively address future workforce needs and empowers career development with access to world-class academic curriculums, certifications and training programs across the medical and healthcare industries.
Adtalem institutions and companies include: American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine, and Walden University. (NYSE: ATGE; member S&P MidCap 400 Index) For more information, please visit adtalem.com.
Adtalem believes in a culture of collaboration, creativity, and innovation, which thrives when we can work flexibly. Depending on your location, this role may be hybrid or remote.
- HYBRID – If you reside within 50 miles of Adtalem offices in Chicago, IL, Addison, IL, Columbia, MD, Minneapolis, MN, and Miramar, FL this role is hybrid, requiring office presence three days a week (Tue, Wed, Thu), with the rest of the workweek spent working from home.
- REMOTE – If you live over 50 miles from Adtalem offices in Chicago, IL, Addison, IL, Columbia, MD, Minneapolis, MN, and Miramar, FL, this role is remote. However, occasional office visits may be required based on business needs, with advance communication for such requests.
Job Description
The Senior Analyst, Business Systems and Analytics delivers reporting with business/operational insights (i.e., business intelligence) and/or provides business system capability that ensures the department provides exceptional services to Adtalem. This person will leverage resources and analytical/system development expertise to provide colleagues and stakeholders with data, information and insight presented in a way that enables informed decision making. The Senior Analyst, Business Systems and Analytics builds maintains and improves business systems and/or analytical tools. As a senior analyst, this person will take a lead role in identifying improvement opportunities and lead projects for successful implementation and completion. The Senior Analyst facilitates and promotes collaboration with internal stakeholders including IT/Product Development and institutions, and coordinates/drives work projects to ensure compliance, efficiency and effective delivery of business systems and analytical tools. In addition, the Senior Analyst provides training and mentorship/guidance to fellow analysts and provides constructive feedback for their personal development and growth within the organization.
Essential Duties and Responsibilities
- Utilizes advanced proficiency and expertise in ProSAM financial aid system to effectively spearhead the technical analysis, design, construction, and implementation of systems crucial to the success of ISS, ATGE, and various affiliated institutions.
- Conduct thorough analysis of existing business processes and systems to identify areas for improvement.
- Supports multiple institutions, potentially leveraging independent systems and data sources.
- Facilitates and promotes collaboration with stakeholders to make ProSAM adaptable for efficient and effective stakeholder interactions, decision making and processing functionality.
- Lead the design and implementation of system enhancements to meet business needs.
- Work closely with development teams to ensure successful delivery of enhancements within established timelines.
- Perform data analysis to identify trends, patterns, and insights that inform business decision-making.
- Ensure data integrity and accuracy through regular audits and validation processes.
- Partner with cross-functional teams, including IT, operations, and end-users, to facilitate effective communication and ensure a holistic understanding of business requirements.
- Act as a liaison between business stakeholders and technical teams to translate business needs into actionable plans.
- Create and maintain comprehensive documentation, including business process flows, functional specifications, and user manuals.
- Provide training and support to end-users on system functionalities and enhancements.
- Creates and ensures that all business systems and Intelligence project / process plans, reports, dashboards, and updates clearly and intuitively convey key information to stakeholders for the purpose of supporting quality business decisions.
- Manages multiple projects according to plan. Monitors, assigns work, follows up and reports progress to ensure work is delivered timely.
- Identifies and performs annual and ad hoc modifications into systems, reports and dashboards to maximize effectiveness.
- Supports compliance with federal, state and institutional regulations.
- Performs testing of solutions against design and business requirements to ensure a quality result which delivers upon targets and expectations.
- Develops and documents User Acceptance Testing processes and adheres to process change controls required by internal audit.
- Develop and maintain accurate documentation to capture and communicate business requirements, process design, and procedures which clearly communicate with key stakeholders (i.e. IT/Product Management, system vendors and all institutions), and provides for training for business continuity.
- Understands and plans to ensure that system design changes (internal and external/IT driven) do not negatively impact processing, reporting, and analytics.
- Coordinates with IT and other business partners to ensure all data integrations are running smoothly and that any issues are immediately identified, resolved and plans in place to ensure ongoing accuracy/compliance.
- Leads project tasks associated with the implementation or modification of ProSAM.
- Reports status of all projects and issue resolution to appropriate stakeholders and ISS Leadership. Provides proactive updates until through completion/resolution.
- Leads in absence of the manager.
- Completes other duties as assigned.
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Qualifications
- Must have 2+ years of experience doing ProSAM system configurations.
- Bachelor’s degree required (Technology, Business, Analytics, and/or Education concentration preferred).
- Proven experience (minimum 2 years) working with federal student financial aid. - Experience working with Sigma Systems’ ProSAM.
- Expert understanding of business processes impacted by the ProSAM which this role supports.
- Technical skills in understanding SQL and Unix/Linux commands.
- Expertise in understanding and analyzing business needs, designing solutions based on needs, articulating business impacts, and ensuring federal/state compliance.
- Experience developing solutions through review of existing student financial aid processes / reporting / configuration, incorporating business requirements, design, configuration / build, and user acceptance testing.
- Detailed and process oriented with demonstrated capabilities in business process design, modeling and requirements analysis; ability to translate into detailed system requirements and/or analytics/reporting specifications.
- Familiarity with Business Process Management (BPM) methodology (is a plus) and desire experience working with tools/technologies required to facilitate process modeling and documentation.
- Experience in leading project / work teams, collaborating with IT, institutions, and all stakeholders to deliver high quality and timely results.
- Experience working in multiple Information Technology environments preferred.
- Displays excellent written and verbal communication skills with colleagues at all levels, and leading group discussion / presentation.
- Excellent ability to train other colleagues on all aspects of the role.
- Complexity and Flexibility
- This position demands a high level of precision in analysis, strategic thinking, and the capacity to devise creative solutions to address current business requirements while proactively anticipating future shifts. The ideal candidate should possess adept prioritization skills to navigate conflicting demands, adeptly handle numerous projects and concurrent tasks, and demonstrate adaptability in the face of evolving priorities. A results-oriented mindset is crucial, with a steadfast commitment to meeting compliance requirements and predefined deadlines for established deliverables. The individual must also excel in collaborative efforts, effectively collaborating with both business and technical team members across all organizational levels.
Additional Information
In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $47766.34 and $86253.75. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.
Adtalem offers a robust suite of benefits including:
- Health, dental, vision, life and disability insurance
- 401k Retirement Program + 6% employer match
- Participation in Adtalem’s Flexible Time Off (FTO) Policy
- 12 Paid Holidays
For more information related to our benefits please visit: https://careers.adtalem.com/us/en/benefits.
Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation
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