Company Description

About Ross University School of Veterinary Medicine
Ross University School of Veterinary Medicine (RUSVM), an Adtalem Global Education institution, prepares students to become veterinary leaders by drawing connections among animals, people and the planet, as a member of the One Health Initiative. RUSVM offers research programs focused on emerging infectious and zoonotic diseases, conservation medicine and ecosystem health. RUSVM has graduated more than 6,000 students and offers postgraduate master’s, PhD, and Doctor of Veterinary Medicine (DVM) programs accredited by the St. Christopher & Nevis Accreditation Board and the American Veterinary Medical Association Council on Education. RUSVM is located on St. Kitts and includes the Ross University Veterinary Clinic, accredited by the American Animal Hospital Association.
Visit veterinary.rossu.edu for more information, and follow on Twitter, Instagram, Facebook, and LinkedIn.

Job Description

The Graduate Admissions Specialist plays a crucial role in attracting and nurturing prospective veterinary students. You'll be at the forefront of the admissions process, connecting with potential students from inquiry to application. In this dynamic role, you'll: Become a veterinary school champion: Represent Ross University School of Veterinary Medicine with enthusiasm, building relationships and generating interest from prospective students. Craft a seamless student journey: Guide potential students through the application process, answering their questions and providing exceptional customer service via phone calls, text messages, and email. Conduct meaningful and impactful admissions interviews. Spark excitement for veterinary school: Collaborate across departments to develop and participate in engaging events and initiatives that attract top veterinary talent. Embrace continuous learning: Stay up-to-date on trends in veterinary education and contribute to ongoing process improvement strategies.
Responsibilities

• Cultivate relationships with prospective veterinary students, building trust and fostering program interest.

• Conduct outreach campaigns via calls, emails, interviews and webinars, exceeding Service Level Agreements (SLAs).

• Develop and execute contact strategies utilizing open-ended questioning to understand student needs.

• Manage the veterinary student inquiry pipeline, nurturing leads and progressing them through the admissions funnel.

• Support recruitment efforts by participating in events, building relationships with university pre-vet advisors and personnel.

• Analyze enrollment funnel data and KPIs to identify trends and optimize outreach strategies.

• Contribute to building and maintaining a robust student pipeline through effective recruitment strategies.

• Process and manage inquiries, ensuring accurate record-keeping and adherence to Service Level Agreements (SLAs).

• Engage prospective students through open-ended questioning and clear communication to understand their needs and goals.

• Performs other duties as assigned

• Complies with all policies and standards

Qualifications

• Bachelor's Degree College degree in a relevant field (Communications, Marketing, Business, Education) Required.
• 3+ years Experience in Lead Generation or Student Recruitment Required.
• 2+ years Experience working in a fast-paced, target-driven environment Required.
• Experience in the higher education industry Preferred.
• Strong communication skills (written & verbal) with a focus on active listening and open-ended questioning.
• Relationship management expertise, fostering trust and rapport with prospective students and university partners.
• Proficiency in outreach strategies including phone, email, and webinar execution.
• Ability to manage and prioritize multiple tasks effectively in a fast-paced environment.
• Experience with outreach strategies and enrollment funnel management.
• Collaborative spirit, working effectively with colleagues across admissions and university relations.
• Proactive and results-oriented, exceeding goals and driving student recruitment efforts.
• Ability to travel to attend recruitment events.
• Strong problem-solving and critical thinking skills.
• Adaptable and quick learner with a willingness to embrace new technologies.
• A passion for higher education and a commitment to student success.

Additional Information

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $50,000.00 and $70,000.00. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.
Adtalem offers a robust suite of benefits including:

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• Participation in Adtalem’s Flexible Time Off (FTO) Policy
• 12 Paid Holidays
  For more information related to our benefits please visit: https://careers.adtalem.com/benefits.

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation